Content Manager- Sales Enablement

Bengaluru, India Full-time

About MoEngage

MoEngage Inc. is a leading Marketing Technology Stack provider that is helping brands redefine their customer engagement in the mobile era. Brands use MoEngage to drive long-term, personalized and context-based engagement across channels to help achieve increased customer retention as well as customer LTV.

Sitting at a conflux of diverse technologies like Artificial Intelligence, Big Data, Web & Mobile platforms, MoEngage technology analyses billions of data points generated by customers and their devices, to predict customer behaviour and build marketing campaigns that proactively engage users.

In just five years since inception, MoEngage is working with leading brands across e-commerce, entertainment, travel, publishing and banking domains among others. With a global presence spanning 35 countries, MoEngage has offices in San Francisco, Berlin, Jakarta, and Bengaluru.

We are a young, fast-paced workplace that fosters a culture of innovation, ownership, freedom, and fun while building tech products of the future. Our teams are comprised of self-driven, passionate, smart individuals from top-tier institutes who are young achievers.

Position Summary:

We are looking for a Content Manager - Sales Enablement to take control of our collaterals and provide the tools, assets, resources, and training to the sales team in order to improve efficiency and success. You will be responsible for equipping sales, presales, customer success, and channel teams in the areas of the sales tools and collaterals.To be successful in this role, you will need to interact heavily with the sales team to determine the gaps in the available resources and provide the necessary tools and collaterals for the Sales team. You’ll also need to work closely with the Product Marketing team to understand the product launch pipeline and plan enablement content in-line with the launch.

Responsibilities: 

  • Communicate with sales, marketing, and product teams to find new product launches and gaps in resources.
  • Own the production of sales assets and materials to facilitate the sales process.
  • Assess and implement sales tools to facilitate sales and product launches.

Experience and Education:

  • Bachelor's degree in English, Journalism, Marketing or related communications field. MBA in marketing is a plus.
  • 3 - 5 years of experience in multi-channel content creation.

Skills:

  • Experience working in sales and understand the pain points experienced by sales teams.
  • Experience in marketing with an understanding of communicating brand and product vision and roadmap.
  • Experience building assets and materials that are externally facing and can be used by the sales team to facilitate their sales cycle.
  • Demonstrated working knowledge of training techniques and best practices for onboarding or adopting new technologies.
  • Good planning, interpersonal, negotiation, and communication (verbal and written) skills.
  • Ability to multi-task with multiple deadlines and/or milestone requirements.
  • Strong attention to detail and commitment to quality, including proofreading, copy editing and maintaining design consistency.
  • A willingness to embrace change and adapt to new strategies on the fly.
  • Continually learn the latest platforms, technology, tools, and marketing solutions to enhance workflow.
  • Energetic and able to work in a highly dynamic environment.

Perks: 

  • Work at Scale and challenge yourself
  • Work with a smart team which grew up in the Mobile First world
  • Free Lunch and Snacks plus caffeine all day
  • TT table, Poker nights and team offsite.