Director Revenue Operations

Bengaluru, Karnataka, India | Sales | Full-time | COVID-19 remote

Apply

About MoEngage

MoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site messages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and engage consumers with personalized communication at every touchpoint across their lifecycle.

Fortune 500 brands and Enterprises across 35 countries such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, Bigbasket, and Tokopedia use MoEngage to orchestrate their cross-channel campaigns and engage efficiently with their customers sending 50 billion messages to 500 million consumers every month!

Our vision is to build the world’s most trusted customer engagement platform for the mobile-first world.

We promise to care about your customers as much as you do. And that justifies our top ratings for service and support in Gartner Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports. We have also been recognized as one of the 25 Highest Rated Private Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor where employees reported the highest levels of satisfaction at work during the first six months of the pandemic.

 

Responsibilities:

  •  Build the integrated Rev Ops function at MoEngage
  • Optimize the sales/marketing / customer success processes to maximize revenue
  • Drive the annual revenue planning exercise, along with quarterly/periodic cadences to track performance against goals
  • Build dashboards, reports, and forecasts that act as the single source of truth for the organization
  • Bring in better revenue transparency, accountability, and predictability from the front line to board room
  • Derive key insights for revenue enhancement from new growth initiatives as well as existing accounts
  • Improve the customer journey with seamless handoffs resulting in better win rates and sales cycle length
  • Own the entire technology stack powering the GTM function, including implementation, enablement and process enhancements
  • Awareness on Information Security concepts and Best Practices

 

Skills and requirements:

  • Minimum 8 years of experience with at least 3 years of Business Ops / Sales Ops / Growth / Channel Operations / Consulting experience in SaaS or technology domain
  • Excellent executive communication, negotiation, and presentation skills
  • Proven track record of scaling operations by devising new processes and optimization
  • Proven track record of influencing stakeholders across the organization
  • Demonstrated success in building, growing, and managing teams
  • Strong understanding of SaaS Business drivers preferred

 

Why Join Us!

At MoEngage, we are passionate about our team and technology - see below to know more about us.

Life@MoEngage

Tech@MoEngage

Scale@MoEngage

We handle more than a billion messages every day. Rest assured, you will be surrounded by really smart and passionate people as we scale much more to build a world-class technology team.